Wednesday, January 28, 2026
St. Francois County 911 Explains Why Call Takers Ask So Many Questions During Emergencies
During an emergency, calling 911 can be stressful, and it may feel frustrating when the call taker asks multiple questions or repeats information such as an address. St. Francois County 911 wants residents to know that every question asked during a 911 call has a critical purpose and does not delay help. When a 911 call is placed, emergency responders are often already being dispatched while the caller is still on the line. The call taker continues asking questions to ensure the correct type of help is
