Parkland Health Center’s Nikki Ballew Named Star Service Team Member for July
Parkland Health Center is pleased to announce that Nikki Ballew, RN has been selected as the ICARE Star Service Team Member for July 2020. Nikki is a nurse in the Wound Care Center and has worked at Parkland Health Center for seventeen years.
Nikki’s nomination reads in part, “She is very caring and the first to respond to patient needs. Nikki is always smiling, and she greets you with a boisterous “hello”! She is not afraid to sing to patients to help them remain calm. She goes above and beyond and is a vital part of the Wound Care Center.”
When asked what she enjoys most about her job, Nikki replied, “My favorite part of my job is interacting with the patients and seeing them heal. We see most of our patients weekly, or at least monthly, so we develop relationships with them.”
When asked how she felt upon learning that she was selected for the ICARE Star Service award, she said, “I was shocked when I heard my name announced! I never expected it. It is nice to be recognized, but that's not why I do what I do. I believe you should treat people with care and respect, and make them feel important and listened to.” As for becoming a nurse, Nikki said, “It may sound cliché, but I have always wanted to be a nurse to help people. I have been around the medical field my whole life. My grandma was a nurse at Medical Arts Clinic for 40 years. My mom was a radiology tech here for 35 years, and my aunt is a nurse as well. It's in my blood.”
ICARE is Parkland Health Center’s patient experience service initiative, and the acronym represents the following values: Integrity, Compassion, Accountability, Respect, and Excellence.
Parkland Health Center
Parkland Health Center is part of BJC HealthCare which also includes St. Louis Children’s Hospital and Barnes-Jewish Hospital, the teaching hospitals for Washington University School of Medicine. For additional information about Parkland Health Center, please call (573) 756-6451 or the physician finder service at (573) 431-3338 or visit www.parklandhealthcenter.org.
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois, and mid-Missouri regions. Serving the health care needs of urban, suburban, and rural communities, BJC includes 15 hospitals and multiple health service organizations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care, and hospice. BJC’s nationally recognized academic hospitals, Barnes-Jewish and St. Louis Children’s hospitals, are affiliated with Washington University School of Medicine.